Tripadvisor, take advantage of its potential
O Tripadvisor is a very popular site in Tourism because it provides information inserted by travelers about their experiences in this area (hotels, resortsinns, vacations, travel packages, vacation packages, travel guides, and lots more. Thus, a person visiting, for example a hotel, will be able to make their evaluation, both in terms of punctuation, descriptive information and even publish photos taken.
This site is much used by tourists in the selection phase of a destination or a company, to make comparisons of quality satisfaction of other people's experiences.
The only problem is that sometimes those who evaluate online some information that is harmful to the company, such as complaints, photos of problems detected, etc. Therefore, you need to check this site and respond to all the positive and negative interventions, thanking the compliments and most important thanking also the complaints, in view of the use of this information to correct errors detected and perhaps even compensate the customer for the failure to satisfy the service.
If your unit is not yet registered on Tripadvisor you can register >>>ON HERE<<<.
In case your company is already listed, it is also in this link who may ask Tripadvisor to access to register as company representative, giving you access to the following free features:
Marketing Tools: add descriptions, photos, videos and more to your list
Comments Alerts: get the latest customer reviews by email
Management response instruments: respond to feedback from your customers
Owner's Bulletin: read about our latest tools and benefits (Source: Tripadvisor)
You can then also place this app visible on your company Facebook page.
Take advantage of all the potentialities that are provided and if you need more information, we can help!
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